Meanwhile I called the attorney general. I'm screwed because my car is older than a 2011 and yes I signed an as is contract. The problem is that I tried to address this problem within the 3 month warranty and within the 30 day return policy.
Auto Traders is sneaky and shady and clearly knows how to get around the used lemon laws. I was even warned by the dealer right beside them but didn't believe it because I thought they were just trying to get my business. Litigation is being considered if I have ANY rights at all.
Norm whom is the president of the company according to his response within my Better Business Bureau complaint, in the beginning when I asked for the car to be fixed two weeks after purchase was very very rude. I told him I was sold a lemon and he shouted at me. When I called him last week he just suggested I get another mechanic because the price was too high and had never heard of prices being that high etc. etc. My car went to Kelly Cadillac to certified mechanics who know what they are doing. He acted like they didn't.
I bought a Chevy Cobalt SS in July of 2014 from Auto Traders. A walked onto the lot saw the car and was hooked. Joe and Norm did everything possible to make me the happiest customer. Since owning the car I've had no issues whatsoever. They do simple things like new tires, new brakes and other simple things that make you confident that the car your are buying will last a long time. If you want a dealership that will make you confident in your purchase and in a no pressure setting, than Auto Traders is the best place to buy a car from period.
I dealt with Jon who was extremely knowledgeable and helpful. He worked around my work schedule which was great. Once he found out I was a serious buyer, the whole entire process was quick and painless. I'd have to say it was definitely the most relaxed and smoothest car purchase I have ever made. These guys are very professional, I certainly recommend them for anyone in the area and I will certainly be returning in the future.
Got a 2001 Oldsmobile Alero from auto traders a bit over a year ago. I was treated very respectfully and honestly. Had no issues with car for over 10 months, Until some normal things needed replaced. The intake manifold gasket went after 11 months, which is very common on GM 3.4 V6 engines. Other then normal maintenance the car has been reliable, is in great shape, and I love it! would surely come back again when the time comes for another car.
So basically I have 3/4 or more of the value of this car in repairs
I brought an Avalanche from this dealership and I couldn't have had a better experience. I have purchased my share of used cars but this, by far, was the best experience. From the salesman, to the financing and overall quality of the truck, I was 100% satisfied. I would recommend this dealership to anyone looking for a vehicle and someone trustworthy and easy to do business with. I usually do not bother with reviews unless I am eager to pass the word on.
Joe was my salesman and he was very nice. Purchased an 05 Cadillac. Within the first two weeks the car started missing, leaking oil and leaking coolant. Joe was very nice and the car was taken to their mechanic (directly behind the dealer) The coils and water pump were replaced. The oil leak was blown off as no big deal. I took their word for it. I then was out of the country for 4 months. Only 7 thousand miles (but yes 11 months) later I have been given a whopping repair bill of $4503.00. This after 719.00 for an alternator. (who knows how much the coils and water pump that had to be replaced were) I need a front engine cover reseal 1649.00 transmission cooler lines 619.46 (still leaking coolant), Power steering pressure line 398.65 and a power steering rack 1015.66. The leak in the car is oil, coolant and power steering fluid. It has ruined the driveway and has cost me another amount to continually put oil into this car from the beginning. I have also had the car to another mechanic previously who stated that the struts are going bad.
Auto Traders International Ltd is a US Car Dealer based in Ephrata, Pennsylvania. Auto Traders International Ltd is located at 1922 W Main St, Ephrata, PA 17522, USA.
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